I have a new job – in addition to my first job. It’s managing my insurance and disability claims. Insurance is a nightmare to deal with just because of the paperwork. My plan is pretty simple. I pay everything out of pocket until I reach the deductible, then I pay everything at 20% until I reach my out of pocket max. No sweat, that took like 2 weeks. The problem is people keep wanting to charge me co-pays – I don’t have any. Or they charged me the full amount because at the time it was what I owed, but they didn’t file for another 2 weeks so other claims hit my account first and now I really didn’t owe that much anymore because yes, I hit my max. But do you think they want to reimburse me? Oh no. They will take their sweet time investigating. Then it’s oh, you had some outstanding bill from 2 years ago and we just moved the funds to that bill. What? I am sure I didn’t owe anything then, either, or you would have told me then and NO, if I am paying you for service in 2011 you cannot put it towards 2009. My insurance in 2009 should have paid that. I have asked MDA 4 different times to send me an itemized statement showing the payments I have made. If they want to include what I owe, fine. But that is all they send – what I owe. In about 5 different ways I have been shown what I owe, but NEVER have I been shown what I paid. I can give them dates of service with my amount paid and they cannot send me anything showing I paid that amount. “because they have to divide it up and move it around….” but never do I see what I paid. Well, too bad for them. I am not paying anything to anyone until I see that they have given me credit for what I HAVE paid. (and yes, I know I owe them a bit more). Then try dealing with the hospital that took my overpayment and paid off a claim from Ethan’s ER visit 2 years ago. Um, not even same patient. Did they charge me for the right fees? How is it my insurance didn’t cover that? Since my original diagnosis in 2009 I have met my out of pocket max. That means I have paid all deductibles, co-pays, etc until that large number is met. Usually it’s around 3k, but with the deductibles (that BTW don’t count towards max) it’s usually 5k. So how are my bills more than 10k every year? That’s realistic – how does 5k in fees not count? I have my own spreadsheets that now track every payment, every bill, every penny. It’s amazing what you have to do to not get swindled.
That’s just insurance. What about disability coverage? Well, for me, STD (short term) starts after 3 days. It can been intermittent, as long as I miss at least one day every 14 days (calendar days) and I have already fulfilled the 3 days at the beginning. So qualifying is fine. Staying qualified means I miss more often, but again, fine. But if I get paid at least 80% of my salary even with missing those day then I don’t get paid anything. Qualify for STD, but no benefit. And if I do work for more than 14 days in a row then I have to re-qualify for 3 days. So basically I get penalized for coming to work. I have chemo every 21 days – so I only take off that Friday and occasionally I take off that Monday. I will qualify, but get no benefit. Working too much. Now LTD (long-term). I must have 90 days of missed work to qualify. Of course this, too, can be intermittent. But if I work more than 45 days since the beginning of the LTD claim period then I have to start over. 45 days – not in a row, just 45 days. So basically I will NEVER qualify unless I totally stop working. I just love benefits.